Refund Policy

At AA Store!, we strive to ensure that you are completely satisfied with your purchase. However, if you need to request a refund, please review our policy below:

1. Eligibility for Refunds

• Refunds are available for products purchased directly from our website within 30 days of the delivery date.
• To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.

2. How to Request a Refund

• Contact our customer support team at [support@aastock.store] or via our website’s contact form.
• Provide your order number, a description of the issue, and any relevant photos if applicable.
• Our team will review your request and provide instructions for returning the product if necessary.

3. Processing Refunds

• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to the original payment method within 7-10 business days.
• Please note that shipping charges are non-refundable unless the return is due to an error on our part or a defective product.

4. Non-Refundable Items

• Certain items, such as digital downloads, clearance products, and personalized or custom-made items, are not eligible for refunds.
• Gift cards and certain promotional items may also be non-refundable.

5. Exchanges

• If you would like to exchange a product rather than request a refund, please contact our customer support team for assistance. Exchanges are subject to product availability.

6. Contact Us

• For any questions or concerns regarding refunds, please reach out to our customer support team at [support@aastock.store] or visit our “Contact Us” page on our website.

We appreciate your understanding and cooperation. Our goal is to make your shopping experience as smooth and enjoyable as possible.