Cancellation Policy

At AA Store, we strive to ensure your shopping experience is as smooth and enjoyable as possible. We understand that sometimes plans change, and you might need to cancel an order. Please review our cancellation policy below to understand your options and how we handle cancellations.

1. Order Cancellation Request

  • Before Shipping: If you wish to cancel an order, please contact us within 1 hour of placing your order. We will make every effort to accommodate your request, but once the order is processed and shipped, we are unable to cancel it.

  • After Shipping: Once your order has been shipped, it cannot be canceled. You will need to wait until you receive the item and then follow our return process.

2. How to Cancel

To request a cancellation, please email us at Support@aastock.store or call us at 03365599006 Provide your order number and details, and our team will assist you promptly.

3. Refunds

  • Successful Cancellation: If your cancellation request is received and processed before the order is shipped, we will issue a full refund to the original payment method within 5 business days.

  • Refunds for Returned Items: If your order has already been shipped, you may return the item(s) for a refund according to our Returns Policy. Please refer to our [Returns and Exchanges Policy] for detailed information on the return process.

4. Exceptions

Certain items, such as custom or personalized products, may not be eligible for cancellation or return. Please review the product description and our policy on these items before placing your order.

5. Contact Us

If you have any questions or need assistance with a cancellation, don’t hesitate to reach out. Our customer service team is here to help:

  • Email: Support@aastock.store
  • Phone: 03365599006

Thank you for shopping with AA Store! . We appreciate your understanding and cooperation.