FAQ's

Q. Is ordering online secure?
A. Yes, ordering online is secure with us. We take extensive measures to protect your information during the ordering process. Your data is accessible only to our authorized staff, and we ensure our team is well-trained on our security and privacy practices. If you have any concerns about the security of ordering online from @aastock.store, please contact us at support@aastock.store.

Q. How do I place an order?
A. To place an order:

1. Select the product you wish to purchase.
2. Click “Add To Cart.”
3. You can add multiple items by selecting different products and adding them to your cart.
4. Click on “Cart” in the menu bar.
5. Review your cart and click “Proceed to Checkout.”
6. Enter your billing details and review your order (including the total cost).
7. Click “Place Order” to complete your purchase.
8. You will receive a confirmation email with your order details.
9. You can choose the Cash On Delivery (COD) option for payment.

Q. How can I cancel an order on AA Store?
A. To cancel an order:

• Log in to your account.
• If you are a guest, call our helpline during office hours to cancel your order.
• You may also cancel during the final confirmation call.

Q. What is your return policy?
A. For details on returns, please visit our “Return Policy” page.

Q. What is your refund policy?
A. For information on refunds, please refer to our “Refund Policy” page.

Q. What are your shipping costs?
A. We offer free shipping on all orders.

Q. Which shipping services do you use?
A. We use M&P, TCS, and Leopards Courier Services for shipping.

Q. What is your delivery time?
A. Delivery is typically within 2-3 working days after the confirmation call.

Q. How can I order a product that is out of stock?
A. You can pre-order out-of-stock products by contacting us via phone or email.